Emerald Careers.

Privacy notice

This notice explains how information about you is used. Emerald Publishing Limited (Emerald) is committed to protecting your personal information.

In this notice, references to ‘we’ or ‘us’ means Emerald and our group companies from time to time. More information about our group companies can be found on the Emerald Group website. References to ‘you’ means anyone using our websites, products or services whose personal data, contact details or other information is provided to us.

Information that we gather about you may include your name, address, telephone number, email address, IP address and any other unique means of identification or bespoke data shared with us (including but not limited to organization, role, affiliations, department, education and skills, sector or industry, financial and pay details, geographic location, social media accounts, preferences or purchase history) and your online behaviours and interactions with our websites or products.

We may also obtain information about you from third parties, such as your employer, our group companies, service providers and agents.

We gather information directly from you and also via our websites and other technical systems. These may include, for example, our:

  • computer networks and connections
  • communications systems
  • authentication methods, including single sign on and username/password credentials
  • tracking technologies (such as click through links, cookies and web beacons)
  • email and instant messaging systems
  • intranet and internet facilities
  • telephones, voicemail, mobile phone records
  • other hardware and software owned, used or provided by or on behalf of us and our group companies.

When you use our website we may gather information about you through Internet access logs, cookies and other technical means.

‘Cookies’ are text files placed on your computer to collect internet log information and user behaviour information. These are used to track website usage, monitor website activity and for other data processing reasons set out below. A cookie does not contain information that allows us to identify an individual user.

Some of the cookies we use are essential for parts of the site to operate and have already been set. You may delete and block all cookies from this site, but parts of the site will not work.

To find out more about the cookies we use and how to delete them you can visit the help page for your specific browser as below:

You can read more detail on our use of cookies here.

If you need any further detail, please contact support@emeraldinsight.com

We may process your personal data for our legitimate business purposes (or those of our group companies), such as:

  • delivery of services
  • to enhance, modify, personalize or otherwise improve our services for the benefit of our customers including reporting on usage trends
  • to enhance the security of our network and information systems
  • to better understand how people interact with our websites or products
  • improving the effectiveness of promotional campaigns and advertising
  • to comply with legal or regulatory obligations and good practice
  • to contact existing customers or individuals that have shown an interest in our products or services.

We always carefully consider your interests and your personal data rights before doing this. If you have any concerns about us processing your personal data for these reasons, you have the right to object. If you wish to do so, please contact support@emeraldinsight.com.

In other circumstances, such as for marketing activities, we will only process personal data where you have provided your consent for us to do so. You can withdraw this consent at any time and if you wish to do so please contact us at support@emeraldinsight.com, or, if you are have a profile with us, by visiting your personal profile page.

Emerald will only keep data for as long as is reasonable, based on the nature of the data and the reason for processing. If you would like more detail about our retention policies that are applicable to your personal data, please contact support@emeraldinsight.com.

We may disclose and exchange information with our group companies, service providers, representatives and agents, as well as with law enforcement agencies and regulatory bodies for the above reasons.

Information may be held at our offices and those of our group companies, service providers, representatives and agents as described above. Information may be transferred to other countries around the world, including those without data protection laws equivalent to those in the UK, where required for our processing activities. We have security measures in place to seek to ensure that there are adequate safeguards in place to protect the data we hold.

We do not knowingly collect personal data relating to children under the age of 16. If you are a parent or guardian of a child under the age of 16 and think that we may have information relating to that child, please contact us at support@emeraldinsight.com.

We will ask you to prove your relationship to the child, but if you do so you may (subject to applicable law) request access to and deletion of that child’s personal data.

Please contact support@emeraldinsight.com if:

  • you would like to correct or request information that we hold relating to you;
  • to object to our processing of your personal data;
  • to update your consents (if you have a profile, you can update your consents by visiting your personal profile page).

When making your choices, please bear in mind that they may affect your use and enjoyment of our services and products.

If you have any concerns about the way that we process your personal data please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office.

Changes may be necessary to this notice to reflect legal or data processing developments.

Any significantly different use of your data will be communicated to you. As explained above, you can amend your consents or raise an objection to our processing of data at any time.


Questions, comments and complaints

If you have any questions, comments or complaints regarding this notice, please contact our customer support team at:

Emerald Publishing Limited
Howard House
Wagon Lane
Bingley
BD16 1WA
West Yorkshire
United Kingdom

Tel: +44 (0) 1274 777700
Fax: +44 (0) 1274 785200

E-mail: support@emeraldinsight.com